Frequently Asked Questions & Answers
at Fast Carpet Cleaners

frequently asked questionsQuery: How many times a year should I have my carpets cleaned by professional carpet cleaners?
Response: Carpet cleaning frequency relies upon on a number of things, including the number of occupants in the household, pets, children and smokers. Generally, you ought to clean your carpets professionally at least every six months.

Query: Is your cleaning company insured?
Response: Of course, we have a full public liability cover.

Query: How soon can I arrange my carpet or upholstery to be cleaned?
Response: We’ll try our very best to book a cleaning session within 24 hours of you contacting us.

Query: What is the estimated drying time?
Response: The cleaning will leave your carpets or upholstery damp and they’ll dry naturally through the course of the day.

Query: Are you able to eliminate wine, tea, coffee stains etc?
Response: A number of stains can be permanent and therefore we cannot make any promises that we will successfully remove them. We normally achieve better results if we attempt to eliminate the stain before anyone else tries.

Query: Can steam cleaning damage my carpet?
Response: No. Hot water extraction is considered to be the most effective system for removing embedded soil and other contaminants. It’s also the cleaning process of choice by the most important carpet makers.

Query: Can dog odours be removed?
Response: The deodoriser in our cleaning liquid will deal with a large amount pet odours.

Query: What should I do with the pieces of furniture in my home?
Response: Our team will gladly move any pieces of furniture that does not involve more than one individual. We also ask that you take away small objects and breakables before the cleaner arrives.

Query: Is it possible to offer me a quotation by telephone?
Response: Of course,with a little information regarding the property we can provide an accurate asking price without having to visit your home.

If you have any queries about the services and deals Fast Carpet Cleaners has to offer, please get in touch with us immediately!

Check out the cleaning tips and articles, read our blog. For any more information about our services, staff and prices please contact us or call us on 020 3912 1190

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